Do you have a question?

How often should I drink Key’s Teas? Drink daily or as desired for prevention. Drink at least twice daily for intervention if you’re not feeling your best. 

How much tea should I drink per serving? Drink approximately 3-4 oz for prevention and 6-8 oz for intervention for adults (lessen the amount as you see fit for younger drinkers). 

Do you ship? Yes! We ship to most states in the US Monday-Thursday (to avoid Sunday delays - unless you receive Sunday deliveries in your area) through UPS or FedEx 2-day ground shipping (or USPS for some locations/addresses.) There are a few shipping exceptions (for larger orders or longer distance shipping), so we will contact you if modifications are necessary with your shipping following a placed order. Always feel free to call or email to discuss shipping to your location. 

How do I get my order locally (Greater Columbia, SC)? You have 2 options. 

OPTION 1: There are normally free meet-ups in 3 locations - Downtown, Killian Rd. Exit, and Blythewood (I-77 side). Currently, during the COVID-19 health crisis, meet ups are limited and primarily in the Blythewood and Killian Rd. locations. Key’s Teas will coordinate your exact time and which location following ordering. 

OPTION 2: Doorstep delivery by R&K Courier Solutions to wherever you are for a $10 additional fee (you can add this to your order). Delivery is contact-free, fast, convenient (delivered to the comfort of your home) and professional.

What ages are safe to consume the teas? Teas are typically safe for those from young to well seasoned. Parents (perhaps along with their pediatrician) should decide what’s best for youngest little ones. 

How can I quickly thaw my tea? Place the jar in a deep bowl or sink of hot water from the tap. Vigorously shake the jar every 15 minutes while replacing the water (hot water again). Your tea should be thawed in under 45 minutes. 

How long do the teas last? All teas last up to 6 months in the freezer and up to 1 week in the refrigerator (since there are no preservatives). 

What ingredients are in the teas? All teas have a base of ginger root and garlic, with additional ingredients based on the tea. All teas are sweetened with raw sugar unless they are pre-ordered unsweetened. All teas are available unsweetened; please request this in the special notes during checkout.    

Is there caffeine in Key’s Teas? No. All Key’s Teas are caffeine free. 

Do you make teas for weight loss? No and yes lol! No, we do not make teas exclusively for weight loss. However, research shows that many of the ingredients in Key’s Teas encourage weight management - especially in conjunction with a lifestyle of healthful eating and moderate exercise.  

What forms of payment do you accept? We accept several electronic payment options (the preferred method of payment) which you will find in checkout (to include PayPal). For local deliveries, there are also options for cash on delivery or CashAp, which you should still place your order online. Please pay close attention to select the desired option in checkout .